Alex Bernier

Learn about SVBFind out who SVB is and how we work with them to handle payments over Cut+Dry.SVB stands for Silicon Valley BankInnovative Financial Institution: Silicon Valley Bank (SVB) specialize...

Overview"Capturing funds" is the term we use for charging an amount to a customer's payment method on file.Tip: The ability to capture funds must be enabled by your Cut+Dry onboarding analyst prior...

OverviewCut+Dry Pay allows either your Accounts Receivable (AR) team or your customers to set up automatic payments for an account. Once both a payment method and schedule (e.g., Net Terms or every...

OverviewIf a customer has a payment method on file, you can enable automatic payments of their invoices. Tip: If you need to add their credit card or bank account information, refer to Add a payme...

OverviewCustomers can pay through Cut+Dry using a credit card or bank account. Please note that debit cards are not allowed.Follow these steps to add a payment method to your customer's Cut+Dry pro...

OverviewCut+Dry invoices you for your contracted services on the first of every month. Your invoice is automatically paid on the 15th using the account on file.Follow these steps to change your bil...

OverviewYou can update your payout bank account at any time on the app, along with which of your team members should be contacted for Pay communications.Additionally, there are three types of billi...

OverviewTo help facilitate payment reconciliation activities, any team members you have assigned the Accounts Receivable role will receive several daily emails from Cut+Dry and will have access to ...

OverviewCut+Dry has transparent workflows for when chargebacks happen.Find the answers to common questions below.Chargeback FAQWhat is the credit card chargeback workflow?Bank deduction: Cut+Dry's ...

OverviewWhen either you or a customer makes a partial payment on an invoice, Cut+Dry follows a structured process to ensure accuracy and consistency with your ERP system. This process ensures that ...