Alex Bernier

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Recent activity by Alex Bernier Recent activity Votes
  • Manage Delivery Routes

    OverviewTrack allows dispatchers to create delivery routes using two primary methods: uploading route data files or creating routes manually. File uploads are the quickest way to add multiple route...

  • Add Multiple Warehouse Locations

    OverviewTrack supports distributors with multiple warehouses. Before you can add a new warehouse, please ensure that this option is enabled in your account. You can reach out to your Growth Manager...

  • Manage Track Settings

    Overview Customize your delivery operations by managing Track settings to fit your business needs. You can configure warehouses, internal notifications, and other settings to control how routes ar...

  • Configure Track Notifications

    OverviewManage the track notifications your customers, drivers, and internal teams receive. To receive any of these messages, a notification must be enabled in the Distributor Portal and on the cus...

  • Add Track Resources

    OverviewAdd drivers and trucks to the Track module to start managing deliveries through Cut+Dry. Once configured, you can create efficient delivery routes, dispatch orders to specific drivers, and ...

  • Re-open an Invoice

    OverviewStreamline your accounts receivable process by enabling the pay module for specific customers. Once activated, customers gain access to digital invoicing, online payment options, and self-s...

  • ACH Return

    OverviewOur system handles returned ACH payments, most commonly due to Non-Sufficient Funds (NSF), in different ways depending on the ACH processing service you use with us. Find the answers to com...

  • Adjust credit card fees

    OverviewCut+Dry lets you pass credit card processing fees (surcharges) to your customers. By default, 100% of the fees are passed to your customer at a 3% rate. Follow these steps to adjust the cre...

  • Create a Payment Plan

    OverviewPayment plans offer a flexible solution for managing outstanding balances. Distributor Admin or Accounts Receivable users can now create payment plans in Cut+Dry that collect regular paymen...

  • Enable Pay

    OverviewStreamline your accounts receivable process by enabling the pay module for specific customers. Once activated, customers gain access to digital invoicing, online payment options, and self-s...