Shipping responsibilities
Suppliers manage all shipping and delivery policies, including schedules, costs, and service areas.
Cut+Dry does not set shipping policies and does not assume liability for shipping or delivery outcomes.
Delivery tracking on Cut+Dry
The platform supports real-time dispatch tracking and proof-of-delivery (POD) features to help you and your supplier monitor order status.
Availability of tracking details may vary by supplier based on their operations and configurations.
For delivery questions or issues
Contact the supplier directly for any questions about delivery times, delivery windows, fees, missed deliveries, or damaged goods.
Provide your order number and relevant details to speed up support.
Tips for smooth deliveries
Confirm delivery days and cutoff times with your supplier before placing orders.
Ensure accurate drop-off instructions and contact information in your order.
Review any supplier delivery requirements (e.g., receiving hours, temperature control at delivery).
Note: While Cut+Dry offers tools that enhance visibility, your supplier remains the final authority on shipping policies, delivery timelines, and resolutions for delivery-related issues.
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