View a customer's past or recurring orders

Overview

Cut+Dry allows easy access to the past 90 days of any customer's order history. This includes both successful and cancelled orders.

Follow these steps to review a customer's order history.

Select Customers from the navigation menu.
Find and select your customer.
Tip: You can search by Salesperson, use the customer filters, or start typing into the search box.

Result

Standing orders

Recurring orders that the customer has scheduled are displayed at the very top of the order list.

Past orders

Orders from the past 90 days are displayed, starting with the newest, along with its order information.

Tip:

If an order has had credit requested, it will be shown in gray under the ordered Qty and Value, as shown.
The Print Invoice icon is only available for orders that have been received by the customer.
If the Status of the order is Viewed by Supplier for an extended period of time, there could be a problem with the order processing through your ERP system. Please contact Cut+Dry for assistance.

1. Select Orders from the navigation menu.

2. Use the search or filters to find a specific order.

Customize your view

You can select what information you see in this screen by selecting different columns.

1. Click Edit Columns

2. Select the columns to show in your order history view, then click Update.

Related to