Alex Bernier

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  • View a customer's past or recurring orders

    OverviewCut+Dry allows easy access to the past 90 days of any customer's order history. This includes both successful and cancelled orders. Follow these steps to review a customer's order history.V...

  • Change customer-specific settings

    OverviewYou can customize individual customer settings via their Customer Profile page. Everyone on your team should have the same access to edit these settings.  Tip: For detailed information on a...

  • Check a customer user's invite status

    OverviewWhen you invite a customer to use Cut+Dry, we send an email and/or text message to them, asking them to sign up with you.After that invite is sent, you can: Check a customer's invite status...

  • Incorporate Cut+Dry in your Food Shows

    OverviewThis guide provides a comprehensive strategy for leveraging Cut+Dry's Boost features to maximize the success of your culinary showcases and food shows. By combining catalog banners, feature...

  • White Label logo and color requirements

    OverviewWe need different logo variations to apply your branding to the different screens on mobile and desktop. ChecklistLogo in 3:2 aspect ratio: 1080px width x 720px heightLogo in 1:1 aspect rat...

  • Resources for Distributors

    OverviewFrom initial setup to advanced features and functionality, this resource checklist—paired with our video tutorials and onboarding training schedule—should provide you with comprehensive gui...

  • Onboarding Training Schedule for Distributors

    OverviewOnboarding your team, your customers, and business onto a new platform involves multiple steps and affects different audiences. That's why the training team at Cut+Dry is here to help guide...

  • A Beginner's Guide for Accounts Receivable

    If you're just getting started with Cut+Dry or want a refresher on the basics, this guide is for you. Learn about the must-know features and follow the 5-step onboarding to get the most out of Cut+...

  • Cut+Dry checklist for sales teams

    OverviewThis checklist covers the essential Cut+Dry platform functions that sales reps need to master to effectively support their restaurant customers. Complete each item and add your training not...

  • How to overcome common objections

    When introducing new e-commerce technology in a traditionally old-school industry like food distribution, sales reps might encounter several common objections. Here are a few possible objections, a...